We will reply promptly to all your enquiries or remarks. We usually reply the same day, sometimes even within minutes of you sending the e-mail.
Should we be away on a foreign birding trip, you will get an automated answer by e-mail. When we are on the road we will still try to read our e-mail and answer you.
If, for any reason, you have not received an answer within 48 hours, click here.
We use very reliable servers, but even reliable servers have to be maintained and will experience some downtime. In rare cases this could mean your e-mail did not reach us, so please use the second link if you have not heard from us within 48 hours.